Privacy Policy for TNIFC-Ecom
Effective date: October 30, 2025
Welcome to tnifc-ecom.com. This Privacy Policy explains how TNIFC-Ecom (“TNIFC”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects information when you visit or use our website, services, or marketplace (the “Site”). We are committed to protecting your privacy and providing transparency about our data practices. Please read this policy carefully to understand how we handle your personal information.
Scope of This Policy
This Privacy Policy applies to personal data collected through tnifc-ecom.com, our mobile sites, applications, customer support channels, and any offline interactions where this policy is referenced. It covers visitors, shoppers, sellers, vendors, registered users, and third parties who interact with our services. This policy does not apply to third-party sites or services linked from our Site which maintain their own privacy practices.
Information We Collect
Information you provide directly: When you create an account, place an order, register as a seller, contact customer support, or subscribe to newsletters, we may collect personal information such as your name, email address, billing and shipping addresses, phone number, company details, tax or business identifiers, payment or billing information (processed via third-party payment processors), and any messages or content you submit.
Transaction and order information: We collect details about transactions and orders you place on the Site, including products purchased, order value, shipping choices, delivery tracking information, order history, returns, and refund records. This information is necessary to fulfill orders and provide customer service.
Seller and vendor data: If you register as a seller or vendor, we collect business contact details, product catalogs, pricing and inventory information, payment and payout details, tax registration numbers, documentation required for verification, and communications related to your account and listings.
Usage and technical data: When you access the Site we automatically collect technical information such as IP address, device type, browser type and version, operating system, pages viewed, referring and exit pages, time stamps, clickstream data, and other diagnostic and performance data via server logs, cookies, and similar technologies.
Cookies and tracking technologies: We use cookies, web beacons, local storage, and similar technologies to remember preferences, maintain session state, provide personalized content, analyze site usage, and support marketing and advertising features. See the “Cookies and Similar Technologies” section below for more information.
Communications and support data: When you contact customer support or communicate with us, we retain the content of your communications, records of your inquiries, and any attachments you provide to help resolve issues and improve our services.
Optional profile data: You may choose to provide profile details such as profile photo, public bio, social media links, or preferences which we store as part of your account profile and may make visible to other users in accordance with your settings.
How We Use Your Information
To provide and manage services: We use your personal information to register accounts, process and fulfill orders, manage seller accounts, deliver items, process refunds, and provide customer support.
To process payments: We use payment and billing information to complete transactions, verify your payment method, and prevent fraud. Payment data is typically processed by secure third-party payment processors; we do not store full payment card numbers unless you opt into a secure tokenization option provided by a payment processor.
To communicate with you: We send transactional messages such as order confirmations, shipping notices, account notifications, and service updates. With your consent, we may also send marketing emails, newsletters, and promotional offers which you can opt out of at any time.
To personalize and improve our services: We analyze usage patterns and purchase history to personalize product recommendations, offers, and content. We use aggregated and anonymized data for product development and service optimization.
To prevent fraud and ensure security: We use your information to detect, investigate, and prevent fraudulent activity, unauthorized transactions, and other illegal activities. This may include identity verification, risk assessment, and sharing information with fraud prevention partners.
To comply with legal obligations: We use and retain data as required to comply with applicable laws, tax and accounting obligations, or to respond to lawful requests from public authorities.
For analytics and research: We use analytics tools to understand how users interact with our Site, measure performance, and improve our product offerings and customer experience. Where possible, analytics data is aggregated or pseudonymized.
Cookies and Similar Technologies
What we use: We use cookies, web beacons, pixels, and local storage to provide basic Site functionality, remember your preferences, enable shopping cart features, analyze usage, and deliver targeted advertising. Cookies may be session-based (deleted when you close your browser) or persistent (retained between visits).
Categories of cookies: Essential cookies are required for the Site to operate and cannot be disabled. Performance cookies help us measure and improve site speed and reliability. Functional cookies remember preferences and improve usability. Advertising/targeting cookies help us and our partners deliver relevant ads and measure ad campaign effectiveness.
Your choices: Most browsers allow you to manage or disable cookies via settings. Disabling cookies may affect Site functionality and your ability to make purchases or stay signed in. You can opt out of certain third-party targeted advertising using industry opt-out tools, but opting out will not stop all advertising.
How We Share Your Information
Service providers: We share personal information with trusted third-party service providers who perform functions on our behalf, such as payment processing, shipping and logistics, email delivery, data hosting, analytics, customer support, fraud prevention, and marketing. These providers are authorized to use your information only as necessary to deliver their services and are contractually bound to protect your data.
Marketplace transactions: When you buy from or sell to a third-party vendor on our platform, specific transaction-related information (such as your shipping address and order details) is shared with the seller and relevant logistics partners to fulfill the order and provide customer support.
Business transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred to a successor entity. We will notify you if a material change in handling of personal data occurs due to a corporate transaction as required by law.
Legal disclosures: We may disclose personal information if required to do so by law, legal process, or to respond to lawful requests from public authorities, or to protect the safety, rights, property or security of TNIFC, our users, or others. We may also disclose information to enforce our Terms of Service or other agreements.
With your consent: We may share personal information with third parties when you ask us to do so or explicitly consent to the sharing, such as connecting your account to a third-party app or service.
Data Security
Security measures: We implement administrative, technical, and physical safeguards designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include access controls, encryption of sensitive data when transmitted or stored, secure servers, firewalls, intrusion detection systems, and regular security assessments.
Limitations: While we strive to protect your information, no system is completely secure. We cannot guarantee absolute security of data transmitted to or stored by our systems. In the event of a data breach, we will follow applicable legal requirements to notify affected individuals and regulators when required.
Data Retention
How long we keep data: We retain personal information for as long as necessary to provide services, fulfill legal obligations, resolve disputes, detect and prevent fraud, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected.
Account deletion: If you close your account or request deletion, we will delete or anonymize your data where feasible, except for records we must keep for legal, tax, or legitimate business purposes (such as transaction records, tax invoices, and information required for dispute resolution or enforcement of agreements).
Your Rights and Choices
Access and correction: Depending on your jurisdiction, you may have the right to request access to or correction of the personal information we hold about you. We will respond to verified requests in accordance with applicable law.
Deletion and restriction: You may have the right to request deletion of your personal data or to restrict certain types of processing. We will evaluate these requests and comply where required by law, subject to exceptions for legal and business necessities.
Data portability: Where applicable, you may request a copy of certain personal information in a structured, commonly used, and machine-readable format to transfer to another service provider.
Object to processing: In certain cases, you may object to our processing of your personal information for direct marketing or other purposes. We will consider valid objections and cease processing when required by law.
Marketing communications: You can opt out of promotional emails and marketing messages by following the unsubscribe link in the message or by updating your communication preferences in your account settings. Transactional messages related to orders and account management are necessary for service and cannot be opted out of.
How to exercise your rights: To exercise any of these rights, contact us using the details in the “Contact Us” section below. We may require verification of your identity before honoring certain requests to protect your privacy and security.
Children’s Privacy
Not intended for children: Our services are intended for users who are at least 16 years old or the age of majority in your jurisdiction. We do not knowingly collect or solicit personal information from children below the applicable minimum age. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information as required by law.
International Transfers
Global operations: TNIFC operates internationally and may store, process, and transfer personal data to countries outside your country of residence. These countries may have different data protection laws than your jurisdiction.
Safeguards: We implement appropriate safeguards for international data transfers, such as contractual data protection clauses, standard contractual clauses where available, and other measures to ensure an adequate level of protection for your personal information in accordance with applicable law.
Analytics and Advertising
Analytics providers: We use third-party analytics providers to measure Site traffic, understand user behavior, and improve our services. These providers may collect information about your use of the Site and other websites and combine it with information they collect from other sources.
Advertising and targeting: We and our partners may use cookies and other tracking technologies to display relevant ads to you on and off the Site. You may opt out of certain targeted advertising by visiting the opt-out pages of participating advertising networks or by using your browser settings and industry opt-out tools.
Payments and Financial Information
Payment processing: Payment information is processed by secure, PCI-compliant third-party payment processors. We do not store full credit card numbers on our servers unless you choose to use a tokenization or vaulting service provided by a payment processor and expressly consent to it. For saved payment methods, tokens or secure references are used to process future payments.
Fraud prevention: We use tools and third-party services to detect and prevent payment fraud and other malicious activities. This may include sharing payment and device information with fraud prevention partners and law enforcement when required.
Third-Party Links and Integrations
External links: The Site may contain links to third-party websites, services, or applications that we do not control. These third parties have their own privacy policies and practices. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their privacy policies before providing personal information.
APIs and integrations: If you link your TNIFC account to third-party services or applications, you authorize the sharing of information necessary to enable the integration. Review and manage your connected apps in account settings where available.
Seller and Marketplace Specifics
Seller verification: For marketplace sellers, we may collect and verify identification documents, business registrations, tax details, and bank account information to comply with legal and financial obligations and to prevent fraud.
Product and listing data: We collect product details, images, pricing, inventory levels, and shipping preferences you provide when creating listings. Listing data may be visible to buyers and publicly displayed on the Site according to your seller settings.
Payouts and tax reporting: We may use your payout and tax information to process payments to sellers and to comply with tax withholding or reporting requirements. Sellers are responsible for complying with their local tax obligations related to sales made through the platform.
Dispute Handling and Customer Support
Order disputes: We retain order and transaction records to assist in dispute resolution, refunds, and chargebacks. If a dispute arises between buyers and sellers, we may use relevant data to investigate and mediate in accordance with our policies.
Support communications: Communications with our customer support team are retained to provide ongoing support, improve service quality, and track resolution progress. We may use conversation transcripts for staff training and quality assurance purposes.
Changes to This Privacy Policy
Policy updates: We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or technology. We will post the updated policy on the Site with a new effective date. Where required by law, we will provide notice of material changes and obtain consent if necessary.
Review regularly: Please review this policy periodically to stay informed about how we collect, use, and protect your information.
How to Submit Requests
Verifying identity: To protect your privacy and security, we may require you to verify your identity before fulfilling requests to access, correct, or delete personal data. This helps prevent unauthorized disclosures.
Response timeframe: We will respond to verified requests in accordance with applicable law. If we cannot comply with a request, we will explain the reasons and any available alternatives.
Legal Basis for Processing (Where Applicable)
Contractual necessity: We process personal data necessary to perform our contract with you, such as fulfilling orders and providing our marketplace services.
Consent: Where required by law, we rely on your consent to process certain types of personal data, such as marketing communications. You may withdraw consent at any time where permitted by law.
Legitimate interests: We may process data based on legitimate interests such as fraud prevention, service improvement, and ensuring the security and reliability of our platform, provided such interests do not override your rights and freedoms.
Legal compliance: We process data as necessary to comply with applicable legal obligations, including tax, accounting, and regulatory requirements.
International Users
Cross-border processing: If you are accessing the Site from outside the country where TNIFC operates, your data may be transferred to and processed in other countries. By using the Site, you consent to such transfers subject to the safeguards described in this policy.
Local rights: Depending on your jurisdiction, you may have additional rights and protections under local data protection laws. Contact us to learn how your local rights apply and how to exercise them.
Final Notes
Commitment to privacy: TNIFC is committed to maintaining the privacy and security of your personal information and to being transparent about our practices. We regularly review and update our privacy protections and policies to align with legal requirements and industry best practices.
Thank you: Thank you for trusting TNIFC-Ecom. If you have any questions about this Privacy Policy or how we handle your personal data, please contact our privacy team at privacy@tnifc-ecom.com.